Shutting down our business after 47 years
Old age and failing health has caught up with us, we are shutting down. We'll miss so many of our customers who have become good friends over these 47 years, we would like to wish each and every one of you good health and a prosperous and happy life. We'll be open for a few more months to give you time to "stock up" on parts, frames, lenses, etc., whatever you need.
Here is our schedule for the next few months:
We will be operating the entire month of September at a reduced service rate, we have gotten so far behind on processing orders and inquiries since we announced our retirement, we will take whatever time necessary to "catch up", and hopefully re-open October 1st under our normal full service. We'll try to process all the prescription orders in house in early September. We can no longer accept new prescription orders, but will do our best to process web orders and FAX orders coming in during September, since we won't be taking phone calls in September.
We will use the entire month of September to catch-up and prepare for a final sell-out, we have 47 years worth of frames, parts, lenses, sunglasses and other items that we need to inventory, catalog and get on the website for our final sale, which will start October 1st and continue until we sell out, or November 21st, whichever comes first. So out last day to be open for business will be November 21st, 2014.
This will be a real blowout sale, don't miss it. We will have a lot of replacement parts, frames only, skull temple plastic tips, specialized lenses and other items for Ray-Ban's, Randolph Engineering and other items we have sold in the past, at real bargain basement prices. Last chance to stock up, everything must go.
We'll keep in touch on this homepage to let you know as things change.
How to communicate with us from now until the end:
We would like to talk to you over the phone as we have been able to do for 47 years, but the shear volume of calls have far exceeded our ability to do this, we have gotten so far behind since the beginning of summer that we have about 300+ unanswered phone messages which we just can't get to, we apologize for this. So, the best way to communicate as we prepare to close the doors will be via email at email@example.com . Just email us a brief message with a phone number to call you back, if necessary, we'll try to get back to you by phone. The fastest way to process orders is to order on the website, second fastest is to FAX your order to us, that way we will have every we need to process the order immediately.
We have had a lot of questiions about "where do I go to get what I've been ordered from Hidalgo's for so many years"?
We don't have an answer for this yet. Your best bet for prescription glasses is to ask around, find what other peoples experiences have been locally or nationally.
We plan to put the business up for sale in October after we get a good inventory and update everything that needs updating, so hopefully the new owners will continue the service. If we don't have a buyer by the end of November, we'll look around and see if we can find someone else who offers the same personal service. Meanwhile our best suggestion is to ask family and friends where they get their glasses and how satisfied are they with the choice of doctor. There are lots of good one's out there and a few not-so-good one's.