Shutting down our business after 47 years
Old age and failing health has caught up with us, we are shutting down the business to retire. We'll miss so many of our customers who have become good friends over these 47 years, we would like to wish each and every one of you good health and a prosperous and happy life. And thank you for supporting us all these years. We regret not being able to continue operations for a period of time to allow all of our customer to stock up on their favorite items, but failing health simply won't allow it. So our only goal now is to sell out as quickly as possible.
This is the final closeout sale for our store, we are not reordering product but trying to sell everything in the store, everything must go so we can move out of the building.
We have quit taking orders for prescription lenses. So please don't send us your frame asking for new prescription lenses, we have cut our ties with the labs. Also, since we are running out of popular merchandise, we have taken the Printed Catalog off the website, we have already sold almost 80% of our current merchandise.
How to communicate with us from now until the end:
We would like to talk to you over the phone as we have been able to do for 47 years, but the shear volume of calls have far exceeded our ability to do this, we have gotten so far behind since the beginning of summer that we have about 700+ unanswered phone messages which we just can't get to, we apologize for this.
The best way to communicate as we prepare to close the doors will be via email at email@example.com or by FAX at 319-641-9700, or by ordering on this website (remember, you can leave us messages in the "comments" area of the order blank for special questions or instructions, etc.).
The fastest way to process orders is to order on the website, another fast way is to FAX (at 319-641-9700) your order to us, that way we will have everything we need to process the order immediately. It is very difficult for us to establish phone communications at this time, we can work on email, fax and website orders 24/7, but phone order take too much time we simply don't have.
If you choose to order on the website you can use the "comments" area on the order blank to leave any specific instructions, we read these carefully as customers normally put important information in that section, such as prescriptions, instructions such as "move the seg height up or down", or "make the color a little darker than the last glasses", or "call before shipping", etc., anything we need to know before processing your order.
Website orders are handled a little differently than the old phone method, due to new credit card security we no longer have access to your complete credit card number, so if we need to change the order by increasing the amount, we can't do this, we can only lower the amount of the original charge, especially important now since we are selling out and may not have everything as we did before.
Here is our schedule for the next few months:
We expect to be out of our popular merchandise quickly, such as Randolph and Ray-Ban, over 80% of that merchandise is already gone. But we do have a lot of "onesies", that is, single frames and items from various vendors, we are putting these up on the website as fast as we can. We have thousands of frames still in the warehouse, so you can look for some super low prices on these.
Last chance to stock up, everything must go
We'll keep in touch on this homepage to let you know as things change.
We have had a lot of questions about "where do I go to get what I've been ordered from Hidalgo's for so many years"?
We don't have an answer for this yet. Your best bet for prescription glasses is to ask around, find what other peoples experiences have been locally or nationally. We have always been so busy taking care of our own business that we haven't had time to look around.